Shipping & Refund

ND scarves Policy

We aim to make your shopping experience with ND scarves smooth, clear, and reliable from checkout to delivery.

Shipping Time

Orders are usually delivered within 3 to 5 business days, depending on your location and courier availability.

Refund requests are accepted within 14 days only if the product has a manufacturing defect.

Once your order is confirmed, ND scarves will start preparing your items for delivery.

Shipping usually takes from 3 to 5 business days. Delivery time may vary depending on your city, area, official holidays, or courier delays.

Please make sure your phone number and address are correct before placing your order.
The courier may contact you before delivery.
If the customer does not respond to the courier, delivery may be delayed.
Shipping fees may vary depending on your location.

Your ND scarves order will be delivered as quickly as possible with careful handling and packaging.

ND scarves accepts refund requests within 14 days from the delivery date only in case the item has a clear manufacturing defect.

To be eligible for a refund, the product must be unused, in its original condition, and with its original packaging if available.

A refund may be approved only if:

Refunds are not accepted for reasons other than manufacturing defects.

Refunds will not be accepted in the following cases:

The product was used or damaged after delivery.
The product was washed, perfumed, stained, or altered.
The request was made after 14 days from receiving the order.
The issue is related to personal preference, color expectation, or change of mind.

If you receive a defective item, please contact our customer support team within 14 days from receiving your order.

You may be asked to provide your order details and clear photos of the defect so our team can review your request.

If you receive a wrong item or face any issue with your order, please contact us as soon as possible so we can help resolve the problem.